AI & Automation
for businesses that move fast
Helping teams eliminate manual work and scale through reliable, AI-driven automation. I step into complex, fragmented operations and build systems that actually work.
What I Do
Workflow Automation
Audit your current tools and processes, identify what's slowing you down, then build automated workflows using n8n, Zapier, Make, or direct API integrations. Repetitive tasks removed. Human error reduced.
Applied AI
Practical LLM integrations: RAG systems for internal knowledge, document processing pipelines, intelligent routing and triage, AI-assisted QA workflows. Built to solve specific problems, not to impress investors.
Systems & Operations
20+ years of Quickbase, process design, and data architecture. I find the fragmentation, design the fix, and build it end-to-end — including training and documentation so your team doesn't need me forever.
About
I'm Mo Mia, an independent consultant based in Johannesburg, South Africa. I have 20+ years across technology, operations, and service delivery — from running call centres and building Quickbase systems at scale, to designing AI-powered automation pipelines for international clients.
I work as a Builder-Stabiliser: I step into high-ambiguity environments, make sense of the chaos, build something reliable, then document and hand it over so your team can own it. No long retainers, no dependency on me — just systems that work.
I've worked remotely with US and international clients for years. If you have a messy operations problem, I'm probably the right person to talk to.
Get In Touch
The fastest way to reach Mo is through Tyler — the chat widget in the corner. Tyler can answer questions about Mo's work and help figure out if there's a fit.